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Managing Director of MySchool
At MySchool, managing the data of hundreds of thousands of students means information security is critical. Achieving ISO 27001 certification with Prospero helped us strengthen our cybersecurity and cloud security practices. This was done through the process of identifying potential information security threats and vulnerabilities, determine the risks and prioritising risk treatment actions whilst and ensuring compliance with our legal requirements such as GDPR.
Prospero made the process simple, straightforward and practical. Their guidance helped us document processes, clarify roles, and align our systems with international ISO 27001 standards.
Today, as an ISO 27001 certified organisation, we operate with greater resilience and maturity. The certification sets us apart by demonstrating our commitment to the highest standards of information security, cybersecurity, and cloud security.
Visionary of Growth Gurus
Before EOS®, growing the business felt like it was taking over my life. I was working 16–18 hour days, missing family time, and constantly firefighting issues as they arose. We had growth plans, but because we relied heavily on face-to-face interactions and solving problems in the moment, the same issues kept cropping up and we didn’t have a system to tackle them for the long term.
Implementing EOS® gave us the structure we needed. The tools helped us clarify our vision, define our core values, and put the right people in the right seats. Suddenly, everyone knew where they stood and what they were accountable for. We were able to solve issues systematically instead of just reacting to them.
The coaching from Prospero was a huge part of making EOS® work for us. They guided us on how to respect the process, tackle issues head-on, and focus on the most pressing problems during our Level 10 meetings. It’s incredible to see issues being resolved once and not recurring, which gives the whole team confidence and clarity.
EOS® has transformed how we run Growth Gurus. We now take a longer-term view with a clear annual plan and quarterly rocks, our departments are aligned, and I finally feel like I have control of the business... and my life back. It’s made the business more structured, focused, and ready for growth.
Operations Director of 2i Group
Providing tailored software solutions across transport, health, education, fintech, and gaming means strong information security and robust processes are essential. Achieving ISO 27001 certification with Prospero gave us the chance to review and strengthen our internal processes, technology, and people practices to meet the highest standards in cybersecurity and cloud security. Prospero’s expert guidance made a complex process straightforward, practical, and completely manageable.
Their structured, hands-on approach ensured that improvements were embedded across the company, creating a culture of standardisation and continuous improvement. With their support, we were able to achieve both ISO 9001 and ISO 27001 certification within a single year.
As an ISO 27001 certified organisation, 2i now operates with stronger governance, more efficient processes, and greater confidence in protecting client data. The certification also demonstrates our commitment to excellence in information security, cybersecurity, and cloud security, while empowering our team to take ownership of ongoing improvements.
Partner at AE Legal
The EOS® journey has had a huge impact on the firm and on my personal life. EOS® and Prospero breathed new life into the firm. There’s a new energy, and everyone is taking initiative on their own. Working at AE is now much more enjoyable, and I’m excited to see how the next 12 months unfold.
When we started with Prospero, I didn’t know what to expect. Their confidence and guarantee — if we didn’t like the service, they’d simply not invoice us — immediately built trust. Twelve months in, they’ve exceeded our expectations, and the progress we’ve made already is significant.
The core values exercise was challenging but essential. Today, our core values guide every decision we make; managerial, leadership, and operational, ensuring consistency across the firm.
Level 10 meetings and the IDS™ process have been invaluable. We identify issues, discuss them, and solve them efficiently each week. The accountability chart has clarified roles and responsibilities, helping us unify the team, improve communication, and create a much stronger organisation than we were a year ago.
Chief Executive Officer of Gasco Energy Limited
At Gasco, reliability is at the core of our business. As a leading LPG energy provider in Malta, we wanted to strengthen our management system to ensure continuous improvement and alignment with the latest standards of ISO. With the guidance of Prospero, we successfully maintained our ISO 9001 Quality Management System (QMS) Certification, gaining greater control over our operations and enhancing the quality of service we provide to our customers.
The team at Prospero proved to be reliable, flexible, and highly knowledgeable. They understood our business needs from the start and guided us through every stage of our ISO transformation journey, helping us refine our internal audits, reporting, and operational efficiency. Their positive and proactive approach make every meeting both productive and rewarding.
Today, as an ISO-certified organisation, Gasco Energy operates with stronger management controls and a clear focus on continual improvement. We’re proud to have partnered with Prospero, a trusted ISO certification company in Malta, and we look forward to expanding our quality framework to include other ISO management systems standards in the near future.
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Managing Director of Eyetech
At first, we weren’t sure that EOS® would actually deliver results — it felt like a system that might be too good to be true. But once we started implementing EOS®, we quickly saw how powerful it could be. The bottleneck that had been holding us back as founders was finally removed. People in the team began to understand what was happening and what decisions they were empowered to make.
The EOS® tools and structure helped us clarify our vision, define the right roles, and give leaders the confidence to take ownership of decisions. It wasn’t always easy to let go, and I don’t always agree with every choice, but having the right people making the right decisions has made a huge difference in the business.
This clarity and discipline have allowed us to focus on strategy, growth, and new opportunities, while knowing the operations are running smoothly. Working with Prospero as our facilitator made the process simple and practical, helping us embed EOS® in a way that actually works for our team.
Managing Partner at GVZH
At GVZH Advocates, we knew that as our firm grew, we needed a system to make sure that our work is consistent and of a standard quality. Achieving ISO certification was a key step in that journey. With Prospero's support, we were able to implement a framework that standardises and transforms our processes, making outputs more predictable and reliable. This framework also supports our team in delivering the best possible service to clients.
Working with Prospero was a genuinely positive experience. They are practical, knowledgeable, and flexible, always ready to guide us through challenges while understanding the realities of our day-to-day operations. Their approach made the ISO process manageable, helping us document critical processes and embed a culture of continuous improvement across the firm.
Now, as an ISO-certified organisation, we feel we have a solid foundation to keep building a stronger, more disciplined, and client-focused firm. The certification has brought peace of mind, improved efficiency, and strengthened our internal culture. We’re proud of what we’ve achieved and would wholeheartedly recommend Prospero to any organisation looking to achieve ISO 9001 certification in Malta.
Owner of Spector
Before working with Prospero, we had been following the EOS® framework for some time. We had started this process ourselves; gathered the leadership team, read Traction, and began implementing some of its tools. However, what really made a difference was the facilitation. Having an external specialist guide the process brought accountability and results we hadn’t been able to achieve on our own. Prospero brought a completely different layer of intelligence to what we were doing. They made us think differently about accountability within the business.
Before, we often tolerated issues that weren’t being resolved — we were jumping over the same hurdles again and again. With Prospero, we were able to identify those issues and eliminate them much faster.
While Traction is a fantastic tool on its own, making it work effectively requires real discipline. Our advice would be to start with a facilitator like Prospero, and then decide how to move forward once you’ve built that strong foundation.
Director and COO of Calamatta Cuschieri
Our ISO certification journey was both challenging and rewarding, and we couldn’t have achieved it without the expert guidance of Stefan, Clive and their team. From the very beginning, they took the time to understand our business, our priorities, and what truly drives Calamatta Cuschieri. Their structured approach and attention to detail ensured that the entire process was seamless.
This wasn’t just about obtaining a certificate — it was about genuinely transforming the way we operate. With Prospero's support, we critically reviewed every aspect of our business processes and built a robust quality management system that helps us continuously raise our standards.
The results have been transformative. Since achieving ISO 9001 certification in September 2020, we’ve seen immense benefits in how we manage quality internally and also in how customers and business partners perceive us. The certification has strengthened our reputation, increased trust, and opened new partnership opportunities.
Stefan, Clive and the Prospero team were always professional, reliable, and showed a deep understanding of the ISO framework which made all the difference. Their guidance helped us embrace the real value of ISO: continuous improvement and operational excellence. We’re proud of what we’ve achieved together and confident that this partnership has set the foundation for even greater success in the future.
Director of AE Legal
When we first explored EOS®, I wasn’t sure it would actually work — it felt almost too good to be true. But as we started implementing the system, we quickly realised its value in centralising and clarifying our vision. Having a clear, unified vision embraced by everyone in the organisation — from management to staff — has been transformative.
EOS® helped us break down our vision into three core components: defining our purpose, articulating our core values, and setting clear goals. Once our management team aligned on these, we rolled EOS® out across the company, giving everyone clarity about their roles and responsibilities. It also made a huge difference in how we tackle issues. By identifying, discussing, and solving problems in the right forums, operational and strategic challenges are addressed effectively without creating unnecessary friction.
Recruitment has become more structured as well. With clearly defined seats and expectations, it’s easier to identify the right candidates and ensure alignment with our vision and values. EOS® has provided clarity across the board — for roles, goals, and most importantly, for thinking strategically about opportunities and challenges.
Working with Prospero has been key to embedding EOS®. Their coaching made the process practical and manageable, guiding us through tools like IDS™ (Identify, Discuss, Solve) and ensuring that we could independently continue the process with confidence. EOS® hasn’t made me less busy, but it has made me far more productive, allowing us to achieve more in the same amount of time.
Co-Founder and COO of Buddy
I trusted Prospero because they had already helped more than 30 clients, locally and internationally, achieve and maintain ISO 27001 certification. As the Co-Founder and CTO of Buddy, a Cloud Payroll and HR software provider, we pursued ISO 27001 certification to strengthen our information security frameworks and give clients confidence that their sensitive data is handled securely.
Prospero’s guidance made achieving ISO 27001 manageable, even as a small startup of just three people. They helped us with documentation, policies, and internal controls, allowing me to focus on building the business while ensuring full compliance with the ISO 27001 standard.
The certification has been invaluable in demonstrating to clients that their data is secure. It also reinforced our internal processes and cybersecurity practices, giving us the structure and discipline needed to maintain a secure cloud environment.
ISO 27001 is more than a certificate — it’s a culture of security. With Prospero’s guidance, our clients can trust that their data is protected, and our team is confident in maintaining best practices across the company.
Chief Executive Officer of Storage Systems
At Storage Systems, we knew that achieving ISO certification would allow us to improve operational efficiency and enhance the overall customer experience. Prospero’s expertise made achieving ISO 9001 certification within just a few months a seamless and highly productive process. Their team immediately understood our processes and guided us step by step.
The support from Prospero, a trusted ISO certification company, went beyond simply meeting the Quality Management System standard. They helped us implement effective processes to manage customer queries, improve service consistency, and instill a customer-centric culture across the organisation. Their expertise ensured that our certification added real value, strengthening both efficiency and customer satisfaction.
As an ISO-certified organisation, Storage Systems now operates with improved efficiency, higher productivity, and stronger compliance with international standards. Achieving ISO accreditation has also given us a competitive edge in our industry. We highly recommend Prospero to any organisation seeking to become ISO certified in Malta and fully leverage the benefits of ISO standards.
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We feel the name Prospero captures the spirit of growth, wisdom, and transformation that we aim to bring to every business we work with.
When defining our brand, we looked for a balance between structure and order, the traits of the Good Ruler, the spark of transformative change embodied by a Wizard, and the grounded authenticity of the Everyman.
This process led us to Shakespeare’s play “The Tempest”, where the main character Prospero represents these very qualities: wisdom, mastery, and the power to shape a better future. The name also carries a sense of prosperity, reflecting how we want our clients to feel as their businesses thrive.
At Prospero, we’re not consultants, we’re coaches. Like in sports, we teach you and your leadership team the tools and disciplines to run your business effectively, then stand on the sidelines as you play the game, observing, challenging, and supporting you to improve every time.
Our style is one of high-challenge and high-support: we will push your team to grow while walking alongside you with empathy, clarity, and accountability.
Every business already operates with some kind of “system”, often informally. In many small companies, the founder or CEO is the system: making decisions, managing people, handling finances, and solving daily problems. This works fine when the team is small and the business is designed to be a lifestyle operation.
As a company expands beyond 10 employees, it becomes clear that relying solely on the founder or CEO to manage everything is no longer sustainable. A structured operating system becomes essential as it helps clarify your vision, define your core values, and set long-term goals. It ensures the right people are in the right seats, streamlines processes, tracks key metrics, and fosters a culture of accountability. Most importantly, it enables the business to function independently of the owner.
People Issues: Having the wrong people in the wrong seat leads to poor communication, lack of accountability, and culture misalignment, creating chaos and stalling growth.
Lack of alignment: The company vision isn’t understood or followed, leading to silos, low morale, and high turnover.
Recurring problems: The same issues keep cropping up, creating a cycle of firefighting.
Feeling stuck: Leaders are buried in daily operations and rarely get time to work on the business strategically.
Burnout at the top: Even when the business looks successful from the outside, leaders often feel overwhelmed or disconnected.
Low profitability: Despite the time, energy, and effort invested, the business isn’t delivering the financial return, or the personal freedom expected. Family time suffers, and it starts to feel like it’s just not worth it.
If any of this resonates, let’s schedule a call.
The Entrepreneurial Operating System® (EOS®), is a complete set of timeless business principles and real-world proven tools that enable you and your leadership team get what you want from your business (and life!).
Implementing EOS® has helped more than 25,000 SMEs around the world address the six key aspects of their businesses by getting better at three things:
Vision - Get everyone in your organization 100% on the same page with where you’re going and how you plan to get there.
Traction - We will teach and coach you about how to instill focus, discipline, and accountability throughout the company so that everyone executes on that vision, every day.
Healthy - Help your leaders become a more cohesive, functional, healthy leadership team.
ISO 9001 - Quality Management
180+ companies certified
ISO 27001 - Information Security Management
40+ companies certified
ISO 14001 - Environmental Management
30+ companies certified
ISO 45001 - Occupational Health & Safety Management
15+ companies certified
ISO® certification shows your stakeholders that your business is structured, stable, and ready for growth. Our ISO® advisors will be with you every step of the journey, guiding you confidently towards certification.
Across all ISO® standards, the real value lies in the transformation. Greater efficiency, reduced costs, improved customer satisfaction, more engaged teams, lower risks and insurance premiums, and stronger positioning when tendering for new business.
Each ISO® standard brings unique benefits:
ISO 9001: Ensures consistent quality and customer satisfaction.
ISO 27001: Protects your data, systems, and your reputation through best practices in information security.
ISO 14001: Demonstrates your commitment to sustainability and environmental responsibility.
ISO 45001: Safeguards your people and stakeholders by promoting health and safety.
ISO 13485: Ensures medical devices meet customer and regulatory demands for safety and efficacy.
If you've got people in your business, our business transformation services can help you clarify, simplify and achieve your vision.
Our multidisciplinary team has a vast experience in providing EOS® Implementation and coaching, ISO® certification advisory, recruitment coaching and operational improvement across many sectors including professional services, tech, finance, manufacturing, retail and hospitality.
Feel free to ask us to connect you with one of our clients to hear directly what it's like to work with us.
Our EOS® Implementation services are charged on a per-session basis, and every session is fully guaranteed. That means at the end of each session, you only pay if you have received value. If you don’t walk away with clarity, progress, or actionable insights, we don’t expect you to pay. It’s our way of ensuring full accountability and alignment with your success.
